Coordinate and manage marketing campaigns across online and offline channels, including social media, digital advertising, in-store promotions, and events.
Address and resolve customer complaints and concerns promptly and professionally, employing conflict resolution techniques to ensure a positive guest experience.
Support the planning and implementation of paid social media advertising campaigns, including audience targeting, budget management, and performance tracking, to drive traffic and conversions.
Know the Brand – Develop a strong understanding of clients’ businesses, objectives, target audiences, and advertising approaches to ensure every piece of content has a clear purpose.
Respond promptly to boiler operational issues, diagnose malfunctions, and implement corrective actions to minimize downtime and ensure continuous operation.
Conduct market research and analysis to identify new business opportunities and stay informed about industry trends, competitor activities, and customer preferences.