Manage and monitor PTP process with proper controls and high attention to detail to ensure complete, accurate and timely payment processing to vendors, providing accurate and timely management information and reconciliations as required.
Liaise with internal/external stakeholders as and when necessary
Organize and coordinate Service Review Meeting
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Manage and monitor PTP process with proper controls and high attention to detail to ensure complete, accurate and timely payment processing to vendors, providing accurate and timely management information and reconciliations as required.
Liaise with internal/external stakeholders as and when necessary
Organize and coordinate Service Review Meeting
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Assisting in the preparation of MIS reports for senior management and collaborating with relevant internal stakeholders to oversee and execute the Bank's sanctions compliance policy directives
Coordinating and participating in various sanctions compliance-related projects and initiatives, such as in the application of Artificial Intelligence and Machine Learning to daily screening processes
Bachelor's degree or higher in relevant disciplines;
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For more information about FWD Hong Kong, please visit www.fwd.com.hk/.
Job Summary
This role handles premium collection controls and supports daily cashier duties. Candidates must have insurance company cashier experience and a good understanding of AML guidelines.
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• Collaborate with key stakeholders across Legal, Compliance, Technology, Operations, and Account Management to propel product initiatives and ensure regulatory alignment.
• Drive product ideation for virtual account structures, digital asset management, and multi-currency features, building consensus with business partners and senior managers on design and feature priorities.
• Define and enhance the client service model for advanced account solutions, ensuring a seamless and differentiated client experience.
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Coordinate system configuration, integration, testing, UAT, deployment, defect management, and post-implementation support activities.
Review solution gaps, assess change requests, support impact analysis, and ensure issues are resolved with the relevant application and technical teams.
Prepare and maintain project documentation, status reports, risk logs, issue trackers, test progress updates, and implementation records.
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Support system configuration, integration, testing, UAT, defect review, deployment, and post-implementation support activities.
Analyse production issues, perform root-cause assessment, coordinate fixes, and support resolution with application and technical teams.
Prepare and maintain documentation for business rules, system processes, change requests, test scenarios, interface mappings, and support procedures.
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