Provide face-to-face counselling services to individuals dealing with mental health challenges, offering support in navigating personal and emotional difficulties.
Consult and advise team leaders and supervisors on best practices for managing the mental well-being of individuals within their teams.
Collaborate with various professionals, such as medical officers, psychologists, and psychiatrists, to enhance the mental health and well-being of clients.
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Review existing documentation, system architecture, and workflows to understand current state and translate them into clear user stories and technical requirements.
Support project management activities such as tracking project progress, monitoring milestones, managing timelines, and flagging changes in scope or schedule where needed. Close coordination with the project manager is expected to ensure delivery remains on track.
Assist business analysts in facilitating requirements gathering sessions, workshops, and user acceptance testing with end users and stakeholders. This includes documenting feedback, clarifying requirements, and supporting system validation activities.
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