Handle inbound customer calls professionally, ensuring prompt and effective resolution of inquiries and issues.
Manage and resolve complaints from difficult or dissatisfied customers with professionalism, including escalation to relevant departments when necessary.
Process customer requests accurately and ensure proper coordination, communication, and follow-up with internal stakeholders.
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Demonstrate leadership experience and ability to communicate effectively through active listening; while also be willing to adapt and have a readiness to take ownership of tasks and challenges.
Knowledge of basic AI concepts, ethics, methodologies, and basic data science concepts.
Basic understanding of the software development life cycle processes; including quality engineering principles.
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A certificate in culinary arts would be preferred.
Join the team at The Duxton Reserve Singapore as a Kitchen Assistant, where you’ll play a key role in delivering exceptional culinary experiences. In this role, you’ll support the kitchen team in food preparation, maintain high standards of hygiene and presentation, and ensure every dish is executed with care and consistency. If you’re passionate about cooking, eager to learn, and thrive in a fast-paced, team-oriented environment, this could be the perfect opportunity for you.
Involves in scheduling, staffing and workflow management, monitoring of key performance metrics
Manage multiple stakeholders - coordinate between building owner, manpower provider, and internal operation teams
Ensuring the operations meet the targeted Service Level Agreement (SLA) by general management by exhibiting your problem solving and employee coaching/training skills wherever needed
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