We, SummitNext Technologies Sdn. Bhd., are a BPO and Technology Solutions provider, where innovation meets excellence.
As we continue our rapid expansion, we are on the lookout for passionate and driven individuals to join our team as IT Intern, supporting our internal operations with technical assistance and gaining valuable real-world exposure in a fast-paced tech environment.
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High Availability & Disaster Recovery: Implement and support high-availability solutions, including Data Guard, Oracle Flashback, and backups to ensure minimal downtime and data loss.
Troubleshooting & Support: Provide expert-level troubleshooting and resolution of Oracle RAC-related issues, including system outages, slow performance, and configuration problems.
RMAN Backup Configuration: Ensure that RMAN (Recovery Manager) backups are configured correctly, running without errors, and completing successfully on time for all Oracle RAC databases.
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High Availability & Disaster Recovery: Implement and support high-availability solutions, including Data Guard, Oracle Flashback, and backups to ensure minimal downtime and data loss.
Troubleshooting & Support: Provide expert-level troubleshooting and resolution of Oracle RAC-related issues, including system outages, slow performance, and configuration problems.
Perform regular checks to ensure RMAN backups are executed as scheduled.
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Plans and manages implementation of processes and procedures, tools and techniques for monitoring and managing the performance of automated systems and services, in respect of their contribution to business performance and benefits to the business, where the measure of success depends on achieving clearly stated business/financial goals and performance targets. Gives operational and maintenance acceptance for new and changed systems and services.
On the basis of both experience and foresight, sets up and maintains a risk management program. In the event of a crisis, minimizes its effect and manages resolution so as to bring the situation to a satisfactory conclusion.
Contributes to policy making including strategic planning, hardware and software procurement, staff development and rewards, choice of methods and standards and the marketing and selling of services and products. Sets targets, and ensures that service performance is monitored and maintained as defined within the agreed service level agreements, service level parameters or contracts. Ensures that detailed metrics and records are kept and that appropriate action is initiated to maintain service levels. Identifies and implements new service performance metrics.
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