Ensure critical batch processes, application interfaces, APIs, market data feeds and trading-related services operate reliably within defined service windows.
Act as the primary technology contact for business stakeholders and users based in Singapore, translating business requirements and priorities into effective technology support.
Coordinate across application support, infrastructure, cybersecurity, database, network and regional technology teams to resolve production issues and deliver service improvements.
...
Prioritize business critical issues in a timely and effective manner.
Communicate effectively with suppliers via email, phone, and virtual meetings. You will also act as a liaison between suppliers and internal stakeholders.
Identify trends and areas for improvement in end-to-end process.
...