Relationship Management Partners with wider customer care teams in region and relevant department or functions & builds trusted relationship through positive engagement keeping them apprised of insights, issues and opportunities. Participates in relevant calls, meetings and presentations as requested. Develops strong relationships at a cross enterprise level, partner across function with a customer-focused mindset.
Order Automation & Continuous Improvement Support order automation by maintaining high quality customer master data, supporting OCR training, onboarding customers to automation platforms, and tracking and resolving automation defects to improve efficiency, accuracy, and service delivery.
Bachelor’s Degree, Diploma, Post‑Graduate Diploma, or Professional Qualification in Business or a related field.
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