Manage billing plans, ensuring all invoices, proforma invoices are accurately prepared and closed within designated timelines to maintain financial accuracy and customer satisfaction
Investigate and resolve errors or discrepancies in orders or data especially with regards to errors for released orders, during housekeeping activities, communicating with relevant stakeholders to resolve issues promptly
Addressing customer inquiries and requests promptly to provide excellent service and maintain clear communication
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Manage billing plans, ensuring all invoices, proforma invoices are accurately prepared and closed within designated timelines to maintain financial accuracy and customer satisfaction
Investigate and resolve errors or discrepancies in orders or data especially with regards to errors for released orders, during housekeeping activities, communicating with relevant stakeholders to resolve issues promptly
Addressing customer inquiries and requests promptly to provide excellent service and maintain clear communication
...
Manage billing plans, ensuring all invoices, proforma invoices are accurately prepared and closed within designated timelines to maintain financial accuracy and customer satisfaction
Investigate and resolve errors or discrepancies in orders or data especially with regards to errors for released orders, during housekeeping activities, communicating with relevant stakeholders to resolve issues promptly
Addressing customer inquiries and requests promptly to provide excellent service and maintain clear communication
...
Manage billing plans, ensuring all invoices, proforma invoices are accurately prepared and closed within designated timelines to maintain financial accuracy and customer satisfaction
Investigate and resolve errors or discrepancies in orders or data especially with regards to errors for released orders, during housekeeping activities, communicating with relevant stakeholders to resolve issues promptly
Addressing customer inquiries and requests promptly to provide excellent service and maintain clear communication
...
Manage billing plans, ensuring all invoices, proforma invoices are accurately prepared and closed within designated timelines to maintain financial accuracy and customer satisfaction
Investigate and resolve errors or discrepancies in orders or data especially with regards to errors for released orders, during housekeeping activities, communicating with relevant stakeholders to resolve issues promptly
Addressing customer inquiries and requests promptly to provide excellent service and maintain clear communication
...
Manage billing plans, ensuring all invoices, proforma invoices are accurately prepared and closed within designated timelines to maintain financial accuracy and customer satisfaction
Investigate and resolve errors or discrepancies in orders or data especially with regards to errors for released orders, during housekeeping activities, communicating with relevant stakeholders to resolve issues promptly
Addressing customer inquiries and requests promptly to provide excellent service and maintain clear communication
...
Manage billing plans, ensuring all invoices, proforma invoices are accurately prepared and closed within designated timelines to maintain financial accuracy and customer satisfaction
Investigate and resolve errors or discrepancies in orders or data especially with regards to errors for released orders, during housekeeping activities, communicating with relevant stakeholders to resolve issues promptly
Addressing customer inquiries and requests promptly to provide excellent service and maintain clear communication
...
Manage billing plans, ensuring all invoices, proforma invoices are accurately prepared and closed within designated timelines to maintain financial accuracy and customer satisfaction
Investigate and resolve errors or discrepancies in orders or data especially with regards to errors for released orders, during housekeeping activities, communicating with relevant stakeholders to resolve issues promptly
Addressing customer inquiries and requests promptly to provide excellent service and maintain clear communication
...
Manage billing plans, ensuring all invoices, proforma invoices are accurately prepared and closed within designated timelines to maintain financial accuracy and customer satisfaction
Investigate and resolve errors or discrepancies in orders or data especially with regards to errors for released orders, during housekeeping activities, communicating with relevant stakeholders to resolve issues promptly
Addressing customer inquiries and requests promptly to provide excellent service and maintain clear communication
...
Shipping Documentation and Compliance: The role ensures that all shipping documents, such as billing invoices and credit notes, are in order and that all authority approvals are secured prior to shipping
Operational Reporting: Generating reports on inventory levels and providing weekly sales reports to internal management and stakeholders
Customer Service Support: Supporting the sales team by managing customer service requests, tracking shipments, and resolving delivery issues
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Key Responsibilities Coordinate order entry and tracking processes. Resolve order-related issues with internal teams. Communicate with customers regarding order status.
Maintain accurate records and update systems. Support reporting and process improvement initiatives. Skills & Qualifications Typically requires advanced vocational training (or equivalent experience) and several years of relevant work experience to carry out the role.
Strong coordination and communication skills. Experience in order processing or logistics. Proficiency in Microsoft Office and ERP tools.
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