Monitor database health, troubleshoot performance issues, and optimise queries, indexes, and execution plans.
Manage SQL Server security including authentication, role-based access control, Transparent Data Encryption (TDE), Row-Level Security (RLS), Dynamic Data Masking (DDM), and Always Encrypted.
Configure and support SQL Server Always On Availability Groups, Failover Clustering, and other high availability technologies.
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Log, triage, and manage incidents/service requests through to resolution, escalating to OEM/vendor support (H3C, Oracle, NetApp, Dell EMC, Brocade, Stormshield, Red Hat, Veritas) where required.
Coordinate hardware break-fix activities, including parts replacement, firmware/patch upgrades, and vendor dispatch coordination.
Support backup and disaster recovery operations, including tape library and backup storage management.
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