Conduct customer due diligence (CDD) by requesting KYC information and supporting documentation, reviewing submitted documents, and ensuring their authenticity, accuracy, and compliance with the Company's AML/CFT policies and procedures.
Prepare and compile Enhanced Due Diligence (EDD) case files and submit recommendations for Senior Management approval.
Ensure daily productivity targets, service level agreements (SLAs), and alert turnaround times are consistently achieved.
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Regional Account Management: Maintain strong relationships with existing laundry operators and regional clients (including Malaysia and regional markets) to ensure high product retention and customer satisfaction.
Data-Driven Reporting: Maintain strict operational transparency by logging all prospecting activities, site visits, and pipeline statuses daily within our internal management tools.
We are looking for a results-driven Sales & Business Development Executive to accelerate the growth of our flagship product, Laundro—a leading IoT and SaaS-based self-service laundry management system.
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