In addition, the role is responsible for developing country logistics capabilities, expanding the 2PL and supplier network, supporting business growth initiatives, evaluating operational solutions and partnering with Commercial teams to strengthen customer relationships and sustainable growth.
Develop functional plans aligned with Regional, Divisional and Corporate objectives.
Collaborate with stakeholders to achieve desired business outcomes and protect company and customer assets.
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Gain recognition through measurable improvements in service consistency and margin.
Ready to run smooth, tasty operations and keep customers smiling? Join a role where working with us at Dexrich Ayee means being part of a close-knit F&B team serving honest food and friendly service.
As Operations Manager you will be the backbone who keeps daily service reliable, teams supported, and costs under control so the kitchen and front of house run without friction.
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Managing inventory control and coordinating with suppliers to ensure timely part availability.
Optimizing warehouse layout and material flow for efficient packing and shipping & working closely with logistics providers to ensure smooth export/import processes.
Ensuring CKD packing meets OEM standards and regulatory requirements and implementing quality control procedures to minimize packing errors and damages.
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Business Continuity & Operational Resilience: Function as primary person-in-charge for BIA, LOD threshold monitoring, BCP maintenance, DRP testing, and annual Risk Assessments.
Cross-Functional Collaboration & Escalation: Act as the primary operational contact across internal departments and resolve high-priority loan processing escalations.
Manage trainer productivity and training schedules across classroom, on-the-job, and online learning formats to achieve monthly trainee output targets.
Develop Store Field Trainers and strengthen OJT capability to improve new-joiner onboarding effectiveness at store level.
Ensure training effectiveness, compliance, and certification through assessments, Food Handler Training, HRDC claims, and proper documentation.
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Establish close working relationships with the Management Team and all Operational Business development or Section Heads in communication, development and follow up on transportation matters.
Lead and deliver agreed Key Performance Indicators (KPIs); develop corrective and preventive actions on any failures of deliveries.
Analyse risks associated with different approaches of process changes in Transportation.
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Providing technical leadership in the manufacturing processes and techniques.
Enforce health and safety protocols in compliance with company and regulatory standards.
Manage activities of several departments/sections including production operations, safety, planning and scheduling, shipping and receiving, inventory control, and facility and equipment maintenance.
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Assist in calling up customers for service / sales interactions;
Carry out Branch RCSA through sample checking and effective rectification as applicable;
Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner;
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Own the annual infrastructure budget, including capital and operating expenditure — securing funding, controlling spend, and ensuring value for money.
Establish, govern, and periodically review IT disaster-recovery and business-continuity plans for critical infrastructure services.
Evaluate emerging technologies — cloud services, AIOps, automation, workplace collaboration, and cybersecurity and make investment recommendations where they deliver measurable business value.
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Oversee project and grant financial management, including tracking expenditure against approved budgets and funding requirements.
Review invoices, payment requests, staff claims, reimbursements, and other financial transactions to ensure accuracy, proper documentation, and budget availability.
Submit reviewed payment requests and supporting documents to the Executive Director or authorised approver for approval before payment processing.
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