Hands-on leader. You’re on the floor, serving customers, alongside your team. You lead by example and you’re never too senior to handle a transaction or tidy a display.
World-class benefits: On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package to enable holistic well-being for you and your family.
Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
Oversee the processing of loan drawdowns, disbursements, repayments, interest and fee settlements, rollovers, interest rate resets and bookings for bilateral and syndicated loans, including confirmation that approved terms, conditions precedent and documentation are in place.
The role requires extensive collaboration with regional and country functions such as our hub operational teams (where relevant), Front Office, Sales, Client Management, Legal, Compliance, Risk and Product Management as well as a variety of internal support functions such as Risk, CFCC, Legal, ALM and Finance. To drive change in the local country teams when it comes to identifying opportunities for transformational projects but also in managing the day-to-day processes and controls and ensuring regional priorities are being worked on as part of our global agendas.
Contributes to the improvement of user satisfaction with IT services by ensuring that the arrangements remain aligned with business needs and priorities and fit for purpose.
The Team Head manages staffing, motivation, and performance review cycles, while ensuring daily processing meets quality, turnaround, and service targets. This role drives adherence to SOPs, monitors exceptions, performs root cause analysis, and tracks incident resolution. They champion a permanent control framework to embed regulatory, compliance, and internal risk requirements, ensuring escalation procedures are followed.