Monitor inventory, logistics or service delivery processes
Resolve operational issues and support process improvements
Wagro Trading Sdn. Bhd. is one of the largest agricultural trading house in Sarawak. Our core business involves supplying agrochemical, fertilizers, agricultural tools, safety products and hardware to oil palm plantations in Malaysia. Over the years, we also build close relationship with local smallholders and cash crop farmers. We strive relentlessly to offer the industry innovative and sustainable solutions for the collective growth of all stakeholders.
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Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;
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