Conduct commercial negotiations on pricing, volume, payment terms, delivery terms and contractual conditions with customers and suppliers.
Manage and follow through on sales and purchase contracts to ensure transactions are executed according to agreed commercial terms and international trading practices.
Work closely with Finance, Supply Chain and Logistics to coordinate order fulfilment, shipments, documentation, credit control and timely collection.
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Collaborate with affiliates on localized inputs, system rollouts, and user enablement via standard platforms like Cornerstone.
Identify operational bottlenecks to provide continuous feedback and drive process standardization, automation, and workflow optimization.
You hold a BSc/MSc degree (desirable in Digital Marketing, IT, Communication, or Business) with 1–3 years of digital operations or shared services experience.
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You will be responsible for maintaining the customer master data – creation, and amendments.
You support on tracking the overdue invoices and DBT issue customer & forecasting cashflow. Assist on audit related-queries.
This role will let you improve your Finance and Accounting skills and business knowledge to directly contribute to the delivery of Key Performance Indicator (KPI) which measures how the activities are based on agreed targets.
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Brixsten Academy is a trusted learning centre in Klang Valley dedicated to helping students excel in their IGCSE and A-Level examinations through personalized and customized teaching approaches.Since 2015, we have built a strong academic foundation grounded in educator excellence, personalized learning pathways, and a deep commitment to student growth. We believe every student is unique, and our relationship-centric approach supports students to achieve strong academic outcomes while building confidence, character, and long-term capability.Our culture is guided by four core principles.Relationship-Centric: We build strong, respectful partnerships with students, parents, and educators.Committed: We are dedicated, responsible, and strive for excellence in all that we do.Supportive: We foster a collaborative environment where everyone helps each other grow.Learn & Grow Together: We continuously improve and progress as one academic community.
The Position
As the Student Engagement & Operations Executive, you will oversee the daily administrative and operational functions of the academy, ensuring efficiency, service excellence, and smooth coordination between students, parents, teachers, and the finance team.
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Applying technical and professional knowledge in assisting the execution of assigned projects to meet the user requirement and regulatory requirements.
To assist in conducting the technical review of technical detailed design drawings, bill of quantities, specifications as well as compiling feedback from other technical and operations departments to ensure the completeness of the Tender and Contract Document.
To assist in conducting/attending site visits and progress meetings to ensure the proper supervision and control of the projects for completion within the contract period.
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Conduct weekly meeting with frontline and workshop staff on their current performance, provide coaching and deliver important information.
Attend to customer requirement and assist to resolve complaints.
Responsible for effective utilisation of DMS system to monitor and control Work-In-Progress, Back Orders, Follow-Up, Appointments and Service Reminders
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