Coordinate with Customer Service and internal teams to ensure accurate and timely communication of maintenance outcomes for effective client reporting and service continuity
Closely work with site technology leads, manufacturing sites, process engineering, business stakeholders & business support functions to identify new opportunities, define the scope, cost, benefits and project schedule for new optimization opportunities.
Responsible for capacity planning of Compute infrastructure, including licensing and vendor support related engagements. Also includes obsolescence management
Maintenance Execution: Supervise the panel cleaning team on-site, conduct preventive inspections, and identify or repair minor electrical faults (e.g., fuses).
Quality Assurance: Develop "Quality Rubrics" to help agencies evaluate the performance of pen-testers. You will conduct periodic sampling of testing reports and project involvements to ensure quality and rigour across the Ministry Family.
Workforce Readiness: Design and deliver technical onboarding for the Troopers gig workforce, specifically focusing on food handling protocols, cross-contamination prevention, and F&B operational safety.
Conduct post-incident reviews, providing insights and recommendations for improving security defenses across engineering, operations, and security teams
Manage day-to-day operation activities, analyse statistics and write status and progress reports, and present findings to stakeholders and higher management.
What You'll Do: Manage and optimize IAM solutions across platforms️ Monitor system health and troubleshoot operational issues Implement security policies and access controls Collaborate with cross-functional teams to enhance platform reliability Respond to incidents and perform root cause analysis Maintain technical documentation for processes and configurations
What You'll Do: Manage and optimize IAM solutions across platforms️ Monitor system health and troubleshoot operational issues Implement security policies and access controls Collaborate with cross-functional teams to enhance platform reliability Respond to incidents and perform root cause analysis Maintain technical documentation for processes and configurations