Monitor and optimise cloud platforms to meet availability, performance and service-level requirements while improving resource utilisation and managing cloud costs through efficient provisioning and right-sizing.
5+ years in hospital operations, health system consulting, or care delivery redesign, with direct ownership of patient throughput and service line performance work
Execute predefined standard service requests and change requests across various SD-WAN platforms such as Cisco Viptela, Velocloud, RansNet, SilverPeak, and Fortinet.
Analyze existing processes, interpret operational data, and monitor SCADA system performance to support digitalization initiatives and process optimization.
Support daily operations of the branch and other branches (in the event of inadequate resources) to ensure smooth functioning which includes the following activities:
Optimize HVAC operating strategies based on outdoor weather conditions and IT load requirements to maximize the use of free cooling, improve Power Usage Effectiveness (PUE), and eliminate localized hot spots within the data center.
Collect and maintain technical control evidence for ISO 27001, SOC 2, MAS TRM-aligned reviews and other regulatory reviews, including access records, change records and vulnerability remediation records.
Manage and troubleshoot Red Hat OpenShift and Kubernetes environments, including pods, nodes, storage, networking, resource constraints, and application connectivity issues
4+ years conducting customer or user research (interviews, usability testing, surveys) with ownership of the full study lifecycle from discussion guide to insight synthesis
Hands-on experience in engineering, manufacturing, or technical operations, with direct ownership of production capacity planning, bill of materials packages, or quality control processes