Thrive in a fast-paced environment, engaging in technical operations and on-call rotations to address incidents related to cloud, OS, network, performance, and reliability.
Develop and maintain operational automation, scripts, workflows, dashboards and reports to reduce manual effort, improve data quality and provide timely service insights.
Automate operational workflows by developing and maintaining scripts, deployment pipelines, and configuration automation for field operations and cloud environments.
Respond to incidents and service requests, collect diagnostic information, apply approved fixes, update tickets and contribute to root-cause analysis and post-incident actions.