Develop and continually update the framework, procedures, processes and documentation for operations in accordance with customer requirements and best practices.
Security Alert Triage: Investigate and triage security alerts, including phishing emails, DLP alerts and alerts raised by MSSPs, and coordinate appropriate containment or escalation.
Quality Improvement & Infection Control: Lead clinical audits, quality improvement initiatives, infection prevention and control programmes, and patient safety practices. Promote adherence to clinical standards, hand hygiene, PPE usage, and safe medication administration.
Perform the daily reconciliation for trades, positions across internal systems and external custodians/depositories, ensuring completeness and accuracy
Ensure Data Quality and Integrity - Define and enforce data quality standards. Supervise data cleansing, validation, and transformation efforts to maintain accurate, consistent, and reliable datasets across systems.
Consolidate user feedback and usability issues, agree on improvement priorities with the product team, and review the effects of product and operational changes.