Own the operational, budgeting and payment cycle for each cable system in TIME's portfolio — annual O&M fees, capacity upgrade orders (CUOs), and consortium-billed costs.
Evaluate new investment opportunities (new-build consortium systems, private cables, additional IRU/capacity stakes) and prepare investment proposals with commercial justification for management approval.
Track ROI on existing cable investments and identify options to monetise unused entitlement — e.g. wholesale capacity sales, backhaul bundling, or IRU resale.
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Partner with the financial controller to develop comprehensive budgets and conduct in-depth financial analyses to ensure alignment with strategic goals.
Build, mentor, and lead a high-performing operations team, instilling a culture of accountability and excellence.
Develop and implement robust risk management strategies to ensure business continuity and operational resilience.
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Assist in calling up customers for service / sales interactions;
Carry out Branch RCSA through sample checking and effective rectification as applicable;
Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner;
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To ensure complete + correct customer contact data, service data + changes in KN systems while ensuring a best-in-class onboarding + high level of data quality + timeliness including setting up + consistently providing customer reporting.
To consistently perform purchase order + shipment qualification in line with working instructions to ensure full + complete handovers to the OCC, optimizing the customer experience.
To contribute as process owner on continuous improvements of processes + controls for lean processes focusing on cost effectiveness + productivity.
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Performs ongoing assessment and allocation of resources within study team to ensure balanced workload for quality administrative support
Ensures rCTMAs have the required level of administrative knowledge and skills to successfully deliver to protocol and study requirements
Is responsible for managing and addressing rCTMA performance and quality performance indicators, procedures and tools in accordance with GCP, ICH, SOP’s, and local regulations.
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Assist in calling up customers for service / sales interactions;
Carry out Branch RCSA through sample checking and effective rectification as applicable;
Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner;
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Provide technical leadership and subject matter expertise in Environmental Sustainability, ensuring effective coordination across business units and driving the implementation of Scope 3 environmental strategies in alignment with Novartis Operations targets and performance standards.
Lead the end-to-end implementation of Commercial Operations Malaysia/Indonesia/Singapore/Thailand HSE strategy, plans and programs, ensuring alignment with regulatory expectations, Novartis HSE framework requirements and evolving business needs.
Lead Health, Safety and Environment strategy across Malaysia, Indonesia, Singapore and Thailand operations.
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To ensure complete + correct customer contact data, service data + changes in KN systems while ensuring a best-in-class onboarding + high level of data quality + timeliness including setting up + consistently providing customer reporting.
To consistently perform purchase order + shipment qualification in line with working instructions to ensure full + complete handovers to the OCC, optimizing the customer experience.
To contribute as process owner on continuous improvements of processes + controls for lean processes focusing on cost effectiveness + productivity.
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