Generate data-driven insights and analytical outputs, including graphical representations and performance dashboards, to support operational decision-making and presentations.
Engage actively with cross-functional teams and Supply Chain leadership to broaden industry acumen and accelerate professional development.
Administrative duties and coordination tasks as required.
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To ensure complete + correct customer contact data, service data + changes in KN systems while ensuring a best-in-class onboarding + high level of data quality + timeliness including setting up + consistently providing customer reporting.
To consistently perform purchase order + shipment qualification in line with working instructions to ensure full + complete handovers to the OCC, optimizing the customer experience.
To contribute as process owner on continuous improvements of processes + controls for lean processes focusing on cost effectiveness + productivity.
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High-End Hospitality Standards: Lead by example on the floor during peak hours, ensuring flawless execution, precision, and personalized service.
High-Net-Worth Relationship Management: Act as the primary face of the venue for VIPs, celebrities, and high-profile guests with absolute discretion and tact.
Issue Resolution: Handle live operational challenges and guest complaints gracefully, protecting the brand's premium reputation.
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Receive, validate, and submit ETO requests from country sales teams to the factory for 12NC creation; track approvals, maintain status logs, and escalate overdue items to relevant stakeholders.
Activate approved ETO 12NCs via PRT and configure pricing in the system upon approval, ensuring all steps are completed accurately and on time.
Execute monthly and quarterly QxP uploads into pricing tools, validate data integrity prior to each submission, correct Promotional APO prices as required, and escalate discrepancies to commercial teams.
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To drive all activities relating to customer on-boarding, operational excellence, + customer retention in collaboration with your center of excellence peers + teams.
To drive productivity via engagement activities to create new initiatives focusing on continuous improvement at all times, ensuring all sites meet or exceed their productivity targets.
To contribute information required for tenders/proposals to support closing of new busines
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Scripting & Storyboarding: Develop compelling run-of-shows, live-stream scripts, and outlines that capture the audience’s attention while strictly adhering to Ashley’s brand voice and promotional goals.
Production & Quality Control: Manage the technical setup of the stream. Ensure high production standards by monitoring lighting, audio clarity, visual quality, and overall presentation during every session to best showcase our products.
Performance Analytics: Track and analyze key live-stream metrics—including peak viewership, engagement rates, click-through rates, and total sales—to provide actionable insights and optimize future streams.
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