Manage the full project team including site agents, engineers, quantity surveyors, and safety personnel
Ensure compliance with construction drawings, specifications, contract documents, and relevant authority requirements (e.g., CIDB, DOSH, local authorities)
Chair and manage project progress meetings, site coordination meetings, and client/consultant liaison meetings
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Facilitate team knowledge: Provide regular updates and training to ensure the team is well-informed of hotel offerings, services, and local attractions
Delight our guests: Welcome guests, respond to inquiries, and resolve concerns promptly to uphold service standards
Oversee VIP guest experience: Review VIP reservations and ensure an elevated and seamless check-in and check-out experience
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Facilitate team knowledge: Provide regular updates and training to ensure the team is well-informed of hotel offerings, services, and local attractions
Delight our guests: Welcome guests, respond to inquiries, and resolve concerns promptly to uphold service standards
Inspire and develop the team: Supervise and support front office team members, monitor performance, provide coaching, and foster a positive and productive work environment
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