To order consumable items requested by staff, plan for delivery date and process the invoices on time for Finance Department to make payment.
All invoices/DO are in electronic filing ( scan and rename soft copies)
Maintain and update the Vehicle Registration Master List from time to time by issuing Car /Motorcycles stickers to staff on time, and update the security guards with the latest vehicle list.
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Monitor and record production wastage, rejects, and downtime during production.
Prepare and maintain daily production reports, wastage reports, and production records.
Update production status and report any delays, machine breakdowns, material shortages, or manpower issues to the Production Supervisor/Manager immediately.
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Maintain proper records of shipments, testing and certification documents.
Monitor incoming and outgoing communications (emails, calls, letters) and respond promptly.
Communication: Good interpersonal skills, able to communicate both verbally and in writing and liaise professionally at all levels within the company, both UK and overseas.
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Facilitate team knowledge: Provide regular updates and training to ensure the team is well-informed of hotel offerings, services, and local attractions
Delight our guests: Welcome guests, respond to inquiries, and resolve concerns promptly to uphold service standards
Inspire and develop the team: Supervise and support front office team members, monitor performance, provide coaching, and foster a positive and productive work environment
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Facilitate team knowledge: Provide regular updates and training to ensure the team is well-informed of hotel offerings, services, and local attractions
Delight our guests: Welcome guests, respond to inquiries, and resolve concerns promptly to uphold service standards
Oversee VIP guest experience: Review VIP reservations and ensure an elevated and seamless check-in and check-out experience
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Maintain a confidential and professional work environment for the MD, including discreetly managing sensitive information and communications.
Act as a liaison between the MD, internal departments and external stakeholders, fostering strong relationships and facilitating effective communication.
Manage and oversee the MD’s administrative staff, delegating tasks and ensuring timely completion.
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