Collaborate with the unit manager in administration, setting care standards, and fulfilling duties in the absence of the unit manager, while also carrying out assigned tasks and providing feedback.
Charge accurately, incorporating charges for equipment and consumable items into the patient's charges and verifying their completeness.
Inspect and document the supply of sterile packs to ensure the integrity of the packaging and maintain an adequate supply of unit stock from CSSS.
Assist with patient billing procedures, scheduling next appointments and guide them to the cashier for payment processing after receiving treatment.
Collaborate with the unit manager in administration, setting care standards, and fulfilling duties in the absence of the unit manager, while also carrying out assigned tasks and providing feedback.
Charge accurately, incorporating charges for equipment and consumable items into the patient's charges and verifying their completeness.
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Obtain ward report and assignment at the beginning of each shift and perform additional tasks as assigned by the Unit Manager or Senior Registered Nurse
Perform Daily routine:
· Conducts regular nursing rounds to assess patients’ needs and communicate with them and their families.
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To remain alert to the arrival of loyal families and VVIP customers, provide a warm reception and personally guide them to their intended destinations within the hospital.
To oversee porter services and ensure wheelchairs and related assistance equipment are readily available for patients at all times.
To assist customers in the application of the Customer Preferred Card, clearly explain the benefits, usage, terms and conditions, and ensure prompt processing of the application.
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Report discrepancies, unclear diet orders, or operational issues to the Senior Diet Aide (where applicable) or Head of Dietetics & Food Services for further action.
Ensure compliance with hospital hygiene, food safety, and infection control standards.
Gather and submit patient feedback or complaints to the Senior Diet Aide (where applicable) or Head of Dietetics & Food Services for review.
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