The Nurse Educator works closely with Nursing leadership, Quality & Risk Management and Human Resources to identify learning needs, implement structured training programmes, maintaincompetency standards and support continuous professional development across thenursing workforce.
Design, implement, and assess training sessions, educational programmes, workshops, and courses in collaboration with peers and colleagues.
Facilitate orientation programmes for newly hired nurses, care concierges, and visiting healthcare professionals.
Regularly assess and update nursing clinical procedures, protocols, and practice guidelines to ensure timely communication and distribution to all relevant stakeholders.
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Review key processes to improve overall key performance indicators/ outcomes in the areas of total customer experience, operational efficiency and optimal resources utilization.
Track, monitor and make recommendations to achieve excellent customer satisfaction ratings.
Work closely with Nursing, Operational Support Services and other stakeholders for ward infrastructure and/or building improvement projects to ensure:
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Healthcare Management
Patient Care
Medical Knowledge
Customer Service
Clinic Operations
Data Management
Computer Literacy
Inventory Management
Medicine