Provide personalized and seamless support to international patients by coordinating their healthcare journey and ensuring an enhanced patient experience throughout their visit. Support the implementation of streamlined service processes while maintaining high standards of customer care and operational efficiency.
Key Responsibilities
· Meet and greet international patients upon arrival.
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To coordinate HR-related activities such as training, performance management and employee relations.
To keep abreast of all labour-related regulations, liaise with government statutory bodies and ensure compliance with such policies to minimize any legal risks and regulatory compliance issues.
To assist in preparing and maintaining documentation for ISO 9001 and other internal/external audits.
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• Diploma / Degree in Information Technology, Business Administration, Marketing, Multimedia or related field.• Minimum 1 year of relevant working experience in administration, IT support, digital marketing or a related role is preferred.• Good computer skills and proficiency in Microsoft Office.• Basic knowledge of computer hardware, software, networking and troubleshooting.• Familiar with social media platforms such as Facebook, Instagram and TikTok.• Experience in content creation, social media management or digital marketing will be an added advantage.• Familiar with Canva or other design/editing tools.• Knowledge of Meta Ads, Google Ads, website management or WordPress will be an added advantage.• Able to use AI and digital productivity tools effectively will be an advantage.• Creative, organised, responsible and willing to learn.• Able to multitask and work independently with minimal supervision.• Good communication and problem-solving skills.
What We Offer:
• Opportunity to gain hands-on experience across administration, IT and digital marketing.• Exposure to various digital platforms, systems and marketing activities.• Career development and learning opportunities.• Friendly and supportive working environment.
Coordinate and monitor strategic projects and cross-functional initiatives, ensuring timely execution and effective communication among stakeholders.
Support corporate governance and compliance matters by coordinating documentation, board papers, resolutions, and communications with legal advisors, auditors, and regulatory authorities.
Manage confidential information, corporate records, and executive documents with the highest level of professionalism and discretion.
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To ensure the outstanding PR & PO are closely monitored and followed up by subordinates for timely delivery of products and services until full completion or closure of transactions in the Procurement System and payment to the vendor.
Regularly review laboratory procurement activities, spend patterns, supplier performance, and sourcing strategies to identify opportunities for cost optimization, process improvement, service enhancement, and standardization.
Lead annual supplier performance evaluations covering product quality, service levels, delivery performance, responsiveness, technical support, regulatory compliance, and overall value contribution.
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We are looking at hiring two specialists. One role is focused on the services and API side: designing endpoints, building backend logic, owning data models, and making sure things are fast and reliable. A second engineer on the team will focus on integrations and infrastructure - you'll work alongside another junior engineer in a Team of 3.
Role Description
As an experienced Backend Engineer, you will design, build, and maintain server-side applications and services that power our digital infrastructure.
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