Preventive Maintenance: Execute scheduled PMs, change wear parts, verify combustion/heating performance, and document findings with photos and checklists.
Diagnostics & Root Cause: Use electrical schematics, pressure/flow/temperature measurements, and error logs to identify root cause
Customer Experience: Explain work performed, coach operators on correct use and daily care, and capture feedback; escalate product issues with clear evidence.
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Customer Experience: Explain work performed, coach operators on correct use and daily care, and capture feedback; escalate product issues with clear evidence.
Parts & Inventory: Manage van stock and returns; create accurate parts quotes and ensure timely ordering/consumption booking.
Documentation: Complete service reports, checklists, photos, serial within 24hrs
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