Diagnose and resolve hardware malfunctions, performing repairs or coordinating with vendors for replacements and warranty claims.
Install and configure various software applications, ensuring proper functionality and user access, and providing basic user training when necessary.
Execute routine maintenance and troubleshooting for multifunctional printers and imaging solutions, ensuring optimal performance and minimal downtime.
...
IT Support
Network Administration
Hardware Troubleshooting
Software Installation
Printer Maintenance
Managed Print Services
Office Solutions
Technical Support
Technical Support
Technical Support
Basic knowledge of computer hardware
software
operating systems
and networking.
Basic understanding of LAN/WAN
Wi-Fi
switches
routers
and network devices is an advantage.
Good troubleshooting and problem-solving skills.
Responsible
proactive
and willing to learn.
Good communication and interpersonal skills.
Able to work independently and as part of a technical team.
Ensuring recording data retention and retrieving video footage upon authorized request from time to time. Update CCTV accessing privileges as well required.
Provide assistant and technical support or guidance to cross - functional team members to ensure smooth operations as and when required.
Act under the discretion of the supervisor or superior, especially in complex or critical situations.
...
Technical Support & Troubleshooting Skills
Hardware & Software Knowledge
Network & Infrastructure Skills
System Administration Skills
Cybersecurity Awareness
IT Support & User Training
Soft Skills
Diagnose and resolve hardware malfunctions, performing repairs or coordinating with vendors for replacements and warranty claims.
Install and configure various software applications, ensuring proper functionality and user access, and providing basic user training when necessary.
Execute routine maintenance and troubleshooting for multifunctional printers and imaging solutions, ensuring optimal performance and minimal downtime.
...
IT Support
Network Administration
Hardware Troubleshooting
Software Installation
Printer Maintenance
Managed Print Services
Office Solutions
Technical Support
Technical Support
Technical Support
Diagnose and resolve hardware malfunctions, performing repairs or coordinating with vendors for replacements and warranty claims.
Install and configure various software applications, ensuring proper functionality and user access, and providing basic user training when necessary.
Execute routine maintenance and troubleshooting for multifunctional printers and imaging solutions, ensuring optimal performance and minimal downtime.
...
IT Support
Network Administration
Hardware Troubleshooting
Software Installation
Printer Maintenance
Managed Print Services
Office Solutions
Technical Support
Technical Support
Technical Support