Change Requests: Implement standard change requests (e.g., opening ports, modifying VLANs, updating address objects) for existing customers.
Patch Management: Manage and execute firmware upgrades and security patches for client firewalls, ensuring vulnerabilities are remediated in a timely manner.
RMA Processing: Assist in the hardware replacement process (RMA) with vendors like Fortinet or Cisco when equipment fails.
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Prepare and present technical proposals, Bill of Materials (BoMs), responses to RFPs, and presentations that clearly articulate the technical and business value of recommended solutions and services.
Clearly define assumptions, constraints, risks, and dependencies in presales documentation.
Conduct proof-of-concept (PoC) exercises and demonstrations to validate the feasibility of solutions.
...
Prepare and present technical proposals, Bill of Materials (BoMs), responses to RFPs, and presentations that clearly articulate the technical and business value of recommended solutions and services.
Clearly define assumptions, constraints, risks, and dependencies in presales documentation.
Conduct proof-of-concept (PoC) exercises and demonstrations to validate the feasibility of solutions.
...