Build, configure, harden, patch, and troubleshoot Windows Server and **Linux systems.
Support standard OS services and integration required for data center operations.
Work with onsite IT/OT Engineers in multiple data centers; coordinate activities, provide remote guidance, and ensure consistent operational practices.
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Perform alarm analysis and propose suggestion to reduce the alarms to the engineering team.
This includes monitoring network performance, analyzing logs, and responding to alerts and incidents.
Incident Management: Handle and manage network incidents, including recording incidents, escalating as needed, and ensuring timely resolution. Collaborate with cross-functional teams, such as engineering team, system administrators, and vendors, to resolve complex issues.
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