Analyse and determine the root causes of network incidents, implementing solutions, permanent corrective measures, and improvements to boost network reliability.
Attends in-person meetings with clients to analyse, troubleshoot, and diagnose hardware problems.
Follows standard procedures for properly escalating unresolved issues to the appropriate internal teams.
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Analyse and determine the root causes of network incidents, implementing solutions, permanent corrective measures, and improvements to boost network reliability.
Attends in-person meetings with clients to analyse, troubleshoot, and diagnose hardware problems.
Follows standard procedures for properly escalating unresolved issues to the appropriate internal teams.
...
Analyse and determine the root causes of network incidents, implementing solutions, permanent corrective measures, and improvements to boost network reliability.
Attends in-person meetings with clients to analyse, troubleshoot, and diagnose hardware problems.
Follows standard procedures for properly escalating unresolved issues to the appropriate internal teams.
...
Collaborate with our product team to provide feedback on product features and latest release based on client feedback and industry trends
Attend trade shows and events to represent the company and promote our network security solutions
Ability to lead project and ensure successful project closure on-time will be a plus. Such tasks include client kick-off meetings, planning and configuration, knowledge transfer and documentations
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