Collaborate to design, build, and support all networks required for Vantage Corporate, Security Management Systems, Building Management Systems, and other needs as defined by the business, including creation/updating of all supporting documentation
Create, implement, and support standard processes and procedures to support Service Level Agreements to both Vantage business partners and Vantage customers for network uptime, reliability, service, and performance
Assist in the specification, ordering, purchasing, asset-tracking, and inventory of network-related equipment/supplies/software
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Ability to work in a 24/7 operations environment, including shift rotations, with attention to detail and adherence to incident, change and escalation procedures.
Good written and verbal communication skills in English, with the ability to create accurate incident reports and operational documentation.
Certifications such as CompTIA A+, Network+, ITIL Foundation or similar credentials are an advantage.
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