Build and develop B2B relationships with business owners, managers, decision-makers and other relevant stakeholders, with the aim of establishing long-term commercial relationships rather than focusing solely on individual transactions.
Identify opportunities within existing and prospective accounts for renewals, additional workstations, other Colony locations, meeting rooms, event spaces, referrals and other relevant Colony products and services.
Manage the sales process from end to end for assigned leads, including lead qualification, needs discovery, tour arrangement, proposal preparation, client follow-up, negotiation within approved limits, closing and handover.
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Coordinate and monitor all arrangements for inbound tours, ensuring services are delivered according to the agreed itinerary.
Ensure booking details, passenger information, special requests and operational requirements are accurately communicated to relevant suppliers and partners.
Follow up on outstanding bookings, confirmations and operational matters in a timely manner.
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