To be knowledgeable of the services provided, and to effectively respond to customer queries, needs, and expectations.
Preferably holds ITEC / WSQ certification or other recognized massage certification. Successful candidates without will be required to obtain the appropriate certification within 6 months of employment.
Able and flexible to work on weekends / public holidays / after office hours.
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Hygiene & Safety Standards:Strictly sanitize and sterilize all visual scopes, traditional ear-picking tools, and workstations before and after each service according to health protocols.Promptly identify abnormal ear conditions (e.g., severe inflammation, fluid buildup, or suspected eardrum damage) and professionally advise the customer to seek medical attention instead of proceeding.
Experience & Certifications:Proven experience as an Ear Care Specialist, Spa Therapist, or Esthetician; certified vocational training in professional ear-picking is highly preferred.Prior experience operating visual ear endoscopes, digital otoscopes, or related beauty/salon imaging technology is a significant advantage.
Skills & Hand-Eye Coordination:Exceptional hand-eye coordination and fine motor skills, with a gentle, stable, and highly steady touch.Excellent screen-to-hand depth perception (ability to manipulate fine tools safely while looking at a monitor).
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Ensure Hygiene and Cleanliness: Maintain a clean, safe, and serene environment in all treatment areas, ensuring adherence to health and safety standards.
Customer Service Excellence: Deliver exceptional customer service, addressing any questions or concerns clients may have, and providing professional advice on post-massage care.
Collaborate with Team Members: Work closely with other staff members to ensure seamless service delivery and a cohesive team environment.
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Hygiene & Safety Standards :Strictly sanitize and sterilize all visual scopes, traditional ear-picking tools, and workstations before and after each service according to health protocols.Promptly identify abnormal ear conditions (e.g., severe inflammation, fluid buildup, or suspected eardrum damage) and professionally advise the customer to seek medical attention instead of proceeding.
Experience & Certifications: Proven experience as an Ear Care Specialist, Spa Therapist, or Esthetician; certified vocational training in professional ear-picking is highly preferred.Prior experience operating visual ear endoscopes, digital otoscopes, or related beauty/salon imaging technology is a significant advantage.
Skills & Hand-Eye Coordination: Exceptional hand-eye coordination and fine motor skills, with a gentle, stable, and highly steady touch.Excellent screen-to-hand depth perception (ability to manipulate fine tools safely while looking at a monitor).
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Warm and Supportive Environment: Join a team that feels like family! At Renora Clinic Bangi, we value collaboration, positivity, and mutual support. You'll never feel alone in your journey towards success.
Assist in providing top-notch beauty treatments and services to our valued clients, including facials, medical procedures assistance and more.
Support our team in maintaining a clean, organized, and welcoming clinic environment, ensuring that every client feels comfortable and cared for.
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