Physical Analysis such as delayering, cross-sectioning, FIB, sample preparation for further analysis, including TEM preparation when required, and TEM operation for imaging and EDX elemental analysis
Support laboratory request procedures, tool usage control, and quality system implementation.
Assist Engineers in setting up site laboratory procedures for newly introduced processes.
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Assist in investigating feasible optimization suggestions for existing quality and efficiency pain points of the engineering and algorithm teams, and drive the implementation of solutions to improve delivery quality and efficiency.
Keep track of cutting-edge technologies related to large models and AIGC, explore new quality and efficiency solutions for quality assurance scenarios, and iterate continuously in practice.
Final year or graduated with a background in Software Development, Computer Science, Computer Engineering, or a related technical discipline
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Act as EA/MA representative, spokesperson and champion in all areas, unique point of contact to solve client satisfaction issues with each member of the team
Support the KL GBS leadership team to promote and grow the GBS EA/MA programs
Build and maintain strong relationships with regional EAMA Managers and senior executives
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Produce clear recommendation reports for the product and leadership team.
Verify consistent AI behaviour, formatting, and response quality across various identified channels and test the embeddable chat widget across browsers and devices.
Analyse conversation logs to surface patterns, build and maintain live performance dashboards, and conduct user behaviour analysis by platform.
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Plan and carry out independent audits to identify shortcomings in the internal controls and risk management; and to evaluate the efficiency and effectiveness of the operations and identify areas for improvement.
Analyse audit findings, draw conclusions and recommend for improvements.
Prepare audit report for findings and recommendations; and present to the senior management where appropriate.
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Perform exploratory and investigative testing of new and unreleased features, analysing requirements, expected behaviours, system impact, and potential risks.
Create and maintain comprehensive test documentation, including test plans, test cases, execution results, defect reports, and overall test summaries.
5+ years of experience in QA Engineering, with a strong focus on backend systems and services.
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Strategic Planning: Draft and execute comprehensive test strategies and plans, ensuring full coverage for both user-facing and professional-grade mobile platforms.
Cross-Functional Partnership: Work closely with developers and product owners to identify, document, and resolve complex software flaws throughout the development lifecycle.
Quality Governance: Manage and track detailed test results, ensuring all software updates meet high internal quality benchmarks before release.
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