A unified view of portfolio health across risk, collections, and fraud, with early warning on emerging trends and structural fixes rather than reactive patches.
Review client’s transactions for the period under periodic review; ensure the transactional activities are aligned with client’s risk profile and flag out any suspicious transactions with regards to unknown 3rd parties.
Oversee bank enquiry related merchant risk analysis and due diligence covering fraud, ATO, money laundering, sales bans/restrictions, and other risk typologies
A key objective of this role is to drive AIOps-enabled operations and self-healing automation to reduce alert noise, improve Mean Time To Detect (MTTD), reduce Mean Time To Resolve (MTTR), and improve overall platform and application reliability.
Quality Assurance: Develop "Quality Rubrics" to help agencies evaluate the performance of pen-testers. You will conduct periodic sampling of testing reports and project involvements to ensure quality and rigour across the Ministry Family.