Manages roaming complaints SLA compliancy and reporting which includes helping to follow up on incidents to ensure customer satisfaction or service issues resolved.
Provide domain expertise across 4G EPC, 5G Core, control plane, user plane, roaming, VoLTE, VoNR, IoT, 5G slicing, xDR, session tracing, performance analytics, and end-to-end service correlation.
Manages roaming complaints SLA compliancy and reporting which includes helping to follow up on incidents to ensure customer satisfaction or service issues resolved.