Translate complex medical information and scientific data into high-quality, credible dialogue, drawing on a sophisticated understanding of the pharmaceutical and healthcare industry, including commercial and government payer strategies and evolving healthcare delivery models
Deliver scientifically rigorous presentations to healthcare decision-makers in response to unsolicited inquiries, using relevant and approved materials
Demonstrate in-depth knowledge of related therapeutic areas to support meaningful and impactful scientific engagement with HCPs and TLs
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Be the Subject Matter Expert in Complyadvantage (Screening Tool), and support any enhancement/process related workflows.
Handle resolution of confirmed suspicious cases, including assisting to reach out to affected customers and internal teams for further investigation.
Collaborate with Compliance and other key business functions to ensure a smooth end-to-end internal process to achieve customer satisfaction and safeguard company's and users' interests
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Easy Access via Public Transport: About 5-minute walk from Taman Jaya LRT station.
Perform 1st level review & analysis for AML Transaction Monitoring alerts and WL-X Customer Screening alerts in timely manner as per Service Level Agreement (SLA).
Act as transaction monitoring backup alert handler (Level 1 processing) to ensure operational stability within Compliance Ops Department.
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Process Standardization: Drive harmonization of GL workflows across diverse APAC markets, eliminating localized redundancies.
Technology Enablement: Leverage Oracle ERP capabilities and tools to accelerate closing cycles and improve financial accuracy.
Lean Execution: Foster a continuous improvement culture using Lean Six Sigma principles, partnering with CI leaders to optimize processes and minimize manual effort.
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Reporting & Escalation: Consolidate vendor performance data to provide routine updates to zone leadership, and act as the primary point of contact to resolve and escalate critical service issues.
Financial Administration & Budget Management
Purchase Order & Goods Received Management: Oversee the end-to-end purchasing process for the SAPMENA Campus, including creating Purchase Orders (POs), tracking open commitments, and driving timely Goods Receipts (GRs) from participating markets.
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