Conceptualising and eventually implementing Business-as-usual (BAU) operations for the new Medical Tower that are in harmony and complement the rest of TTSH operations across the Novena Campus
Present proposals and justifications to TTSH Senior Management to address potential risks or unintended outcomes
Supervise and mentor junior staff, as well as be responsible for their staff development
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Partner with VP Medical BU to build cross-functional capability and ensure focus on key strategic programs.
Own end-to-end project delivery performance (scope, schedule, budget, risk) of the global Medical portfolio (New Product Introduction projects as well as Life Cycle Management projects of the active portfolio).
Drive a culture of customer-focused innovation supported by clear processes, tools, and decision frameworks.
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Partner with VP Medical BU to build cross-functional capability and ensure focus on key strategic programs.
Own end-to-end project delivery performance (scope, schedule, budget, risk) of the global Medical portfolio (New Product Introduction projects as well as Life Cycle Management projects of the active portfolio).
Drive a culture of customer-focused innovation supported by clear processes, tools, and decision frameworks.
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The upcoming Eastern General Hospital (EGH) seeks to provide excellent healthcare and promote healing that is centred around each person. When operational, EGH will provide a comprehensive range of inpatient and outpatient clinical specialties and healthcare services covering emergency, acute and secondary care. EGH’s vision is to be a great hospital for the community and a great workplace for staff, and it seeks to do so by harnessing innovative technologies in patient care, journeying closely with patients and the community to lead healthier and more fulfilling lives, and being an employer of choice that empowers staff in their careers.
As a Medical Social Worker, you will make a meaningful difference by providing essential psychosocial support, counselling and practical assistance to patients and their families facing personal, social, emotional and financial challenges arising from illness.
Your expertise will help alleviate their difficulties and restore their social and psychological functioning. Working collaboratively with doctors, nurses, allied health professionals and hospital staff, you deliver holistic care that addresses the complete needs of patients and their families.
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Keep abreast and work progressively on medical human resource related policies, make recommendations to ensure that they are relevant and in compliance with the regulatory requirements and are up-to-date with the healthcare climate changes;
Provide professional advice on the interpretation of HR policies, procedures, legislation, manpower planning relating to clinicians;
Provide supervision and coaching to the junior executives in the team to ensure the effective, efficient and professional delivery of HR plans, programmes, services; and
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Communicating medical information to patients in a clear and understandable manner, providing guidance on treatment options, medications, and preventive measures.
Maintaining accurate and detailed medical records, documenting patient symptoms, diagnoses, treatments, and follow-up care.
Ensure the clinic is fully operating at all times during clinic’s operations hours.
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Project Management of timelines to ensure timely follow up and closure of key action items
Secretariat (as assigned) for meetings within the department, with other departments and external stakeholders as needed
Active participation in On-the-Job Training (OJT), to grow and develop domain expertise as an operational lead for one or more of the clinical domains for the future Medical Tower over time
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Support governance, policy alignment, analytics, reporting and documentation
Coordinate grant-funded and research-related project administration, reporting, analytics and submissions for AIME projects
Support procurement and vendor management processes, including requirements documentation, quotations, evaluation inputs, timelines and follow-up coordination where required
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With guidance, preparing hospital level funding requests to authorities including the articulation of business proposals for services in the new Medical Tower
Recognised Bachelor's degree in any discipline though Analytics, Data Science or Finance will be an advantage
Prior experience in the healthcare sector or manpower / resource planning is an advantage but not a pre-requisite
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Job Description:Visitor Management: Greet and welcome guests professionally. Register visitors, Provide front desk reception duties covering incoming calls and directing calls to appropriate associates/ward
Provide directions and assistance to all internal and external customers by handling their requests and inquiries