Manage end-to-end commercial processes including purchase order coordination, quotation preparation, contract negotiation, change request management, payment tracking, and collection follow-up in collaboration with internal departments.
Monitor client updates, project developments, potential risks, and changing business requirements, while proactively coordinating with internal teams to resolve issues and minimize operational or commercial risks.
Respond promptly and professionally to client inquiries, complaints, and urgent matters by coordinating internal resources to ensure effective issue resolution and maintain strong customer satisfaction.
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