Technical Connections: Provide hands-on assistance during corrective troubleshooting, check basic electrical and AC/DC components , and support on-site recovery for offline systems (WiFi/logger setups).
Client & Logistics Coordination: Assist in scheduling customer maintenance appointments, handle basic inquiries, and coordinate with Supply Chain for replacement parts and logistics.
Safety & Compliance: Ensure strict compliance with company safety guidelines and practice proper PPE usage during all operations.
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Parts Management: Identify and request necessary spare parts for repairs and maintain an organized inventory of tools and equipment.
Service Reporting: Keep clear and accurate records of all maintenance work, repairs completed, and parts used in our system.
Safety First: Ensure all equipment is fully operational and compliant with strict workplace safety and industry standards before returning it to service.
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Act as the primary technical resource for the production floor, providing rapid and effective troubleshooting for complex process abnormalities.
Conduct root cause analysis (RCA) for quality deviations, equipment malfunctions, and process failures, implementing robust corrective and preventive actions (CAPA).
Manage process parameters to ensure safe, stable, and consistent operations.
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Responsibilities• Control : Coordinate activities related to the evaluation, selection and buy-off of new equipments for production.• Fulfill : Manufacture process inspection, analyze and resolve process and manufacturing problems by reviewing yield data. Provide engineering support to production as need arises.• Drive : Drive activities related to yield improvement on current production processes, eliminating chronic maverick issue.• Co-ordinate : Coordinate the initiation of ECR for changes on process specifications or material substitution.• In Charge : To communicate with various parties to ensure smooth and stable manufacturing operation• Liaise : Liaison with Package Development Engineer / Quality / Process Engineer in resolving issue with regard to product performance, quality and reliability issues.
Build an impressive portfolio of mechanical and electrical (M&E) designs and assembly drawings that align with top-tier municipal and industrial engineering standards.
Produce and revise detailed mechanical and fabrication technical drawings using AutoCAD and SolidWorks to help us execute flawless equipment builds.
Generate highly accurate assembly and isometric drawings based on specific engineering calculations, allowing our fabrication team to construct systems with absolute precision.
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Work closely with customers, distributors, Headquarters, Sales personnel and internal teams to ensure effective communication and timely resolution of technical issues.
Prepare accurate service reports, technical feedback, quotations and updates on product performance, job progress and on-site activities for customers and Management.
Provide after-sales technical support to ensure the reliable operation and maintenance of installed sensor products.
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Work closely with customers, distributors, Headquarters, Sales personnel and internal teams to ensure effective communication and timely resolution of technical issues.
Prepare accurate service reports, technical feedback, quotations and updates on product performance, job progress and on-site activities for customers and Management.
Provide after-sales technical support to ensure the reliable operation and maintenance of installed sensor products.
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