Employee Relations & Incident Handling: Act as a primary point of contact for employee grievances and emergency incidents within the stores, ensuring professional resolution and minimal business disruption.
Culture & Engagement: Drive corporate culture initiatives and organize staff engagement activities to foster a positive and cohesive work environment within the region.
Talent Development & Retention: Assist in identifying high-potential frontline staff, managing talent pipelines, and implementing retention strategies to reduce turnover.
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