Conduct weekly quality audits across all departments to evaluate compliance with brand standards, identify gaps in service delivery, and implement corrective actions to ensure consistency and continuous improvement.
Conduct monthly audit to ensure compliance with company and brand standards
Maintain a strong operational presence on the hotel floor to observe processes, identify performance trends, and implement quality improvement initiatives that enhance efficiency, service standards, and guest satisfaction.
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Strong leadership skills to guide and motivate teams, set objectives, and oversee the execution of market development strategies.
Effective communication skills, both verbal and written, are necessary for presenting proposals, negotiating contracts, and building relationships with clients, and team members.
Understanding of financial principles and metrics to evaluate the financial viability of market development initiatives and track performance against targets.
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Lead and oversee the Company's day-to-day business operations, ensuring effective coordination across functions and achievement of established operational and commercial objectives.
Identify, assess and evaluate opportunities to introduce new products and services into the China market, including market potential, commercial feasibility and strategic fit.
Identify and develop opportunities for business growth, market expansion and strategic partnerships in Singapore, China and other relevant markets.
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