Plan and execute marketing campaigns to maximize sales opportunities
Meet with potential clients to assess their needs and deliver tailored, innovative solutions in a professional manner
Utilize in-person meetings and networking to identify potential business accounts, present compelling sales pitches, and drive the sales cycle to completion
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Identify opportunities to leverage shared capabilities, best practices, and reusable solutions across Hang Seng and HSBC to improve cost, speed, and control.
Evaluate current processes from front-to-back to identify inefficiencies to drive simplification, ensuring streamlined operations and enhanced productivity.
Establish Key Performance Indicators (KPIs) and Objectives & Key Results (OKRs) as appropriate to measure the success of initiatives, ensuring accountability and continuous improvement.
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Inspection Template & Specification Design: Collaborate with Product Development, Procurement, and Customer Service to establish key inspection points, apply tolerance specifications, and build customized QC templates.
Factory Auditing & Compliance Support: Support production facility audits to monitor compliance with international quality standards, customer requirements, and product specifications.
Customer Claims & Root-Cause Resolution: Investigate customer complaints regarding product reliability or performance specifications to determine root causes and implement effective corrective measures.
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To administer the tendering and contract administration process which includes drafting letters to invite quotations, obtaining and evaluating quotations, preparing tender documents and issuing works orders for maintenance and improvement works.
To provide technical advice on materials, tools, etc. to PM staff and co-ordinate repair works carried out by technicians or contractors. To supervise and monitor work progress on site and certify work completion.
To conduct regular survey and report of estates and properties not limited to slopes, roads, grounds and underground services.
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