Plan and execute marketing campaigns to maximize sales opportunities
Meet with potential clients to assess their needs and deliver tailored, innovative solutions in a professional manner
Utilize in-person meetings and networking to identify potential business accounts, present compelling sales pitches, and drive the sales cycle to completion
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Identify opportunities to leverage shared capabilities, best practices, and reusable solutions across Hang Seng and HSBC to improve cost, speed, and control.
Evaluate current processes from front-to-back to identify inefficiencies to drive simplification, ensuring streamlined operations and enhanced productivity.
Establish Key Performance Indicators (KPIs) and Objectives & Key Results (OKRs) as appropriate to measure the success of initiatives, ensuring accountability and continuous improvement.
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Inspection Template & Specification Design: Collaborate with Product Development, Procurement, and Customer Service to establish key inspection points, apply tolerance specifications, and build customized QC templates.
Factory Auditing & Compliance Support: Support production facility audits to monitor compliance with international quality standards, customer requirements, and product specifications.
Customer Claims & Root-Cause Resolution: Investigate customer complaints regarding product reliability or performance specifications to determine root causes and implement effective corrective measures.
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Build and optimise the overseas cash pooling model.
Drive the establishment and implementation of a unified overseas settlement system, achieving centralised, standardised, and consolidated settlement operations.
Establish and execute risk management systems, legal compliance management, risk assessments, and risk mitigation measures.
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