Assist HR to prepare employment-related documents such as offer letters, employment contracts, confirmation letters, transfer letters, warning letters, promotion letters, and resignation acceptance letters.
Maintain and update employee personal files and HR records.
Monitor employee attendance, leave records, medical leave, overtime, and punctuality.
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Receive, record, and follow up on residents' and tenants' requests, complaints, maintenance issues, and feedback, ensuring timely coordination with the relevant departments for resolution.
Assist with the booking of common facilities, move-in and move-out arrangements, parcel and courier handling, and other resident-related services in accordance with established procedures.
Answer telephone calls, emails, and other correspondence professionally, maintaining accurate records of visitor logs, service requests, incidents, lost and found items, and other operational documentation.
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