Manage client relationships, serving as the point of contact for tax-related queries and address any concerns.
Actively seek out developmental opportunities for growth, act as strong brand ambassadors for the firm as well as share their knowledge and experience with others.
Respect the needs of their colleagues and build up cooperative relationships.
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The Esker Delivery Hub Service Owner is responsible for operating and scaling a global delivery service, ensuring standardized, efficient, and high-quality execution of delivery activities across regions. The role focuses on industrialized, standardized execution of delivery tasks, enabling scalable project delivery, improved efficiency, and reduced fragmentation across regions. Working in close collaboration with regional Engagement Managers and delivery teams, this role ensures high-quality execution, optimizes resource utilization, and contributes to continuous improvement of delivery practices. The position operates in a global, multi-time-zone environment, leveraging follow-the-sun capabilities to accelerate delivery and reduce project lead time.
Job Scope:
Coordinate and execute delivery activities across multiple global projects, ensuring alignment with scope, timelines, and quality standards defined by regional Engagement Managers.
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