Design structured learning pathways to support operational excellence and leadership readiness.
Design and deliver engaging in-house training programs including onboarding, SOP training, soft skills, leadership fundamentals, and operational excellence modules.
Facilitate training using adult learning principles and interactive methods to maximize retention and application.
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Stay updated on industry trends and best practices in learning & development and recommend improvements to existing programs, processes or initiatives.
Currently pursuing a degree in Business, Marketing, Communications, Psychology or related fields
Strong project management and communication skills
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Design and/or deliver Train‑the‑Trainer (TTT) training as a primary mechanism to scale quality, consistency, and learner engagement across markets
Own and continually enhance the Associate Trainers and Program Champions framework, including certification standards, process and governance and overall impact
Provide structured coaching, observation, and feedback to internal trainers and facilitators to uphold delivery standards and learning impact
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Enable Learning Studio (agile lite squads) to mobilize into Agile routines to get learning outcomes completed faster with higher quality using continuous input and cross functional inputs (learning and business teams)
Coach squad members within Learning Studio and Learning Portfolio Lead to improve team performance and productivity
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Design, coordinate, deliver and facilitate workshops and learning sessions on leadership, human skills, communication, collaboration, client service and professional effectiveness in an engaging and inclusive manner.
Manage new joiner onboarding and intern induction programmes, including planning, stakeholder coordination, facilitator briefing, materials and learner experience.
learning design and experiential learning principles to create practical, learner-centred solutions, including workshops, simulations, case discussions, role plays and blended learning journeys.
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