Provide excellent customer service by interacting politely and professionally with clients during pick-up and delivery, addressing any immediate concerns.
Maintain the cleanliness and orderliness of the delivery vehicle, including the removal of any debris or waste after each route.
Support laundry operations by assisting with sorting, folding, and packaging of clean laundry as needed, demonstrating attention to detail.
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Provide excellent customer service by interacting politely and professionally with clients during pick-up and delivery, addressing any immediate concerns.
Maintain the cleanliness and orderliness of the delivery vehicle, including the removal of any debris or waste after each route.
Support laundry operations by assisting with sorting, folding, and packaging of clean laundry as needed, demonstrating attention to detail.
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Track and resolve logistics issues, including shipment delays, damage claims, or documentation discrepancies
Ensure all shipments comply with international trade, customs, and local regulatory requirements (e.g., Free Trade Zone,DG regulations, HS Code classification)
Prepare, verify, and maintain shipping documents such as invoices, packing lists, certificates of origin, airway bills, and K8/K1 forms
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To ensure the relevant documentation has been prepared and attached to the shipment of finished goods such as Delivery Order, Invoice, loading plans, truck fill design & etc.
To work closely with internal departments especially Sales & Warehouse department to ensure on- time shipment and in accordance to the agreed schedule.
To plan, establish work schedules, assignments, and logistics sequences to ensure transportation and distribution of finished goods are performed in an accurate, timely and cost effective manner.
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Track and resolve logistics issues, including shipment delays, damage claims, or documentation discrepancies
Ensure all shipments comply with international trade, customs, and local regulatory requirements (e.g., Free Trade Zone,DG regulations, HS Code classification)
Prepare, verify, and maintain shipping documents such as invoices, packing lists, certificates of origin, airway bills, and K8/K1 forms
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Oversee trade compliance and logistics training to ensure cross‑functional teams understand documentation and LMW requirements.
Partner with global and local teams to integrate Malaysia‑specific compliance requirements into operational planning and execution.
Oversee compliance with Malaysia LMW regulations, including monthly, quarterly, and annual reporting, inventory reconciliation, and adherence to LMW operating conditions.
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