Support the GL and/or enterprise-wide identified projects/programs (for example ERP)
Support/lead commercial related continuous improvement projects
Provide operational leadership to the logistics service providers (4PL LCC and others when applicable) to ensure timely collection and delivery of products to customers.
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Verifies SST exemption eligibility and ensures accurate documentation is submitted. Works closely with finance to record exempted purchases and comply with statutory SST reporting requirements.
Co-ordinate with shipping agents/ vendors for outbound of delivery, returns of merchandise and manage shipping documents accurately.
Negotiate and manage freight rates and service agreements with logistics providers while optimizing transportation routes to achieve cost efficiency and service reliability.
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New Business Development: Identify and acquire new corporate clients weekly through cold calling, attending industry exhibitions, and networking, leveraging the company’s competitive U.S. and Canada shipping routes.
Account Management: Proactively maintain strong relationships with assigned clients, enhance customer satisfaction, and provide regular feedback to the Senior Manager.
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