It oversees pricing performance through analytics, dashboards, and KPIs while providing insights to support margin protection and rate reviews.
The role also acts as a key liaison across country pricing teams, Sales, Key Account Management, and Procurement to resolve alignment issues and streamline ways of working.
Additionally, it drives continuous process improvements and digital enablement to enhance pricing accuracy, speed, and compliance.
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It oversees pricing performance through analytics, dashboards, and KPIs while providing insights to support margin protection and rate reviews.
The role also acts as a key liaison across country pricing teams, Sales, Key Account Management, and Procurement to resolve alignment issues and streamline ways of working.
Additionally, it drives continuous process improvements and digital enablement to enhance pricing accuracy, speed, and compliance.
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End-to-End Deal Execution: Lead complex enterprise sales cycles for high-value deals, driving deal velocity, managing pricing structures, and negotiating commercial terms regarding margins, liabilities, and Service Level Agreements.
Cross-Functional Leadership: Coordinate matrixed, cross-functional teams (including Solution Architects, Product, and Professional Services) to deliver highly differentiated proposals and shape early-stage Request for Proposal requirements.
7–10+ years of experience in direct, quota-carrying enterprise sales (or top-tier technology consulting equivalent), selling complex digital solutions directly to executive-level buyers within the Logistics, Transportation, or Supply Chain sectors.
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Ensure close cooperation with the Operational Care Center (OCC) to optimize customer experience, while monitoring and increasing customer automation through the eTouch Automation dashboard in collaboration with the OCC.
Focus on continuous improvement of processes and controls, including customer case management through KN Service Moments, ensuring consistent delivery against the customer promise and maintaining complete and accurate customer contact data, service data, system updates and customer reporting for SME customers.
Define, monitor and manage Service Level Agreements (SLAs) within KN Service Moments, addressing performance issues as required.
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Ensure close cooperation with the Operational Care Center (OCC) to optimize customer experience, while monitoring and increasing customer automation through the eTouch Automation dashboard in collaboration with the OCC.
Focus on continuous improvement of processes and controls, including customer case management through KN Service Moments, ensuring consistent delivery against the customer promise and maintaining complete and accurate customer contact data, service data, system updates and customer reporting for SME customers.
Define, monitor and manage Service Level Agreements (SLAs) within KN Service Moments, addressing performance issues as required.
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Build the Pipeline: Maintain a highly robust, multi-layered sales pipeline that consistently meets and exceeds gross profit and revenue targets.
The Experience: 5+ years of pure B2B sales or commercial experience within the 3PL, freight forwarding, or contract logistics space.
The Track Record: A documented history of winning new, profitable business—whether that means closing high-volume freight lanes or locking in complex, multi-year warehouse contracts.
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To ensure proper storage of goods; monitor and control of stocks
To plan, organise, co-ordinate and oversee the shipment of incoming material / items and outgoing products / equipment in an effective and efficient manner
General administration of Logistics department, LMW, control departmental costs, resource plan / motivation / discipline, procedure and performance review.
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Coordinate sourcing and supplier relationship management support for Matcha-related ingredients.
Drive launch readiness from a supply perspective by aligning demand plans, supply timelines, and risk mitigation plans with Product/R&D, Marketing, and country stakeholders.
Monitor supply performance (fill rate, OOS risk, lead time changes, expiry/wastage exposure) and escalate risks early with clear mitigation actions.
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Coordinate sourcing and supplier relationship management support for Matcha-related ingredients.
Drive launch readiness from a supply perspective by aligning demand plans, supply timelines, and risk mitigation plans with Product/R&D, Marketing, and country stakeholders.
Monitor supply performance (fill rate, OOS risk, lead time changes, expiry/wastage exposure) and escalate risks early with clear mitigation actions.
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